In this workshop you’ll look at how to improve Customer Experience for your business.
By looking at your business through the eyes of your customers and potential customers, you’ll discover how simple tweaks can make a huge impact on the relationships clients/customers have with you and increase sales.
The workshop is packed with good and bad examples of Customer Experience in other businesses, to help bring the points to life.
The session covers:
You will work on your own business in the workshop to instantly start developing great Customer Experience for your business.
Delivered as part of Burnley Business Week by Anne Williamson of Customer Love
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